This article presents Barcelona City Council’s Best Social Practices Project, a new way of producing and relaying knowledge from a municipal organisation. It was created in 2012 and its main mission is to identify, compile and disseminate best social practices related to internal work methodologies, but also those related to services and projects aimed at citizens. These are the responsibility of the Department for Social Rights, Global Justice, Feminism and LGTBI affairs, in which the third sector and other administrations may participate.
This article compiles the reflections and lessons learned from the experience of supporting social service teams in the promotion of community work as part of their intervention models between 2017 and 2020. Through the systematic organisation of the work conducted, a host of key content- and process-related aspects are identified that may help bring about these changes to the forms of care offered and the organisational models needed to deliver this care.
We are immersed in an unstoppable, wide-ranging and profound technological evolution –the 4th industrial revolution– which for around fifteen years has been rapidly transforming all professional sectors through the mediums of big data and artificial intelligence.
We are offering you a journey through the unseen. It is a journey that seeks to change our organisations to enable them to be instrumental in the transformation that is unavoidably feminist and necessary for every person, organisation and context. We are proposing a journey that is fuelled by the collective lessons analysed from the organisational change strategy in pursuit of gender equality.
A project, period or moment such as the current crisis always provides an extraordinary opportunity for the organisation to transform its actions into knowledge and to learn from how it does things.
This article presents a constructed reflection that reworks and develops previous contributions, based on the author’s involvement in the field of Spanish social services as an independent consultant, and on a review of a host of recent bibliographical references.
At present, the most hegemonic notion of innovation is characterised by technological change, coupled with the emergence of new products. This reductionist view was already by refuted by Schumpeter’s theory of economic development from 1912 in which his idea of creative destruction gives rise to an innovation of processes and organisations.
This paper introduces an example of a best practice in the design of public policies through participation of citizens and social agents. This initiative was conducted by the Vice-Presidency and the Department for Equality and Inclusive Policies of the Government of Valencia through the drafting of the Valencia Covenant for combating Male and Gender-based Violence of the Valencia Region (2017).
Female family workers as professionals are broadly exposed to the emotional effects stemming from bonds of care. They work within the intimate setting of families in contexts where placing boundaries on their duty is by no means simple, and they do this without assistance. They benefit from scarce protection factors and the legitimisation of their knowledge is light years away from receiving public acknowledgment. Their self-perception of their task is conditioned by this. Nevertheless, they are professionals who hardly benefit from having access to supervisory-based settings.
Bodies of thought is a text that seeks to reflect on thought and action, but in a living, conscious way from the perspective of social work: the need for mutual recognition in which profession and citizenship are part and parcel, and this cannot be achieved without common ground between theories underpinning our everyday practice and popular wisdom.
