This article proposes reflections based on the systematic organisation of the experiences of social workers in secondary education in the province of Santa Cruz amid the context of the pandemic.
The goal of this paper is to help highlight specific aspects of how the pandemic was experienced during the lockdown phase by social work professionals. In this respect, it does not put forward closed, unequivocal and definitive findings; rather, it seeks to highlight the educational policies acting as a backdrop for the intervention processes, primarily showcasing the role of State. Upon clarifying these aspects, it then goes on to describe the various methodologies adopted by professionals at secondary education level, particularly during the health crisis.
Specific focus is placed on both the ways in which social workers have been redefining their professional practice amid this unprecedented outlook, and indeed on the various problems that have been arising among the student population and their families. Lastly, reflections and alternative undertakings are put forward to address future challenges, with a commitment to a meeting of all stakeholders.